Privacy Policy

CyberBlockz is an independent online cybersecurity learning platform operated by an individual cybersecurity instructor based in Hyderabad, Telangana, India. We offer Telugu-medium practical ethical hacking and cybersecurity courses through our website at cyberblockz.org.

For privacy-related queries, you can contact us at info@cyberblockz.org.

When you use CyberBlockz, we may collect the following types of information:

• Full name and email address (collected at registration)
• Phone number (optional, collected at checkout for support purposes)
• Password (stored as a one-way hash — never in plain text)
• Course purchase history and enrollment records
• Course progress, lesson completion status, and exam submissions
• Payment-related identifiers (order IDs, transaction IDs) — actual card/UPI details are never stored on our servers
• Device information, browser type, and IP address (for security and fraud prevention)
• Coupon codes applied at checkout
• Referral tracking identifiers (if you joined via a referral link)

We use your information only for legitimate platform purposes:

• To create and manage your account on CyberBlockz
• To process course purchases and subscriptions
• To grant you access to enrolled courses and track your progress
• To issue verifiable digital certificates on course completion
• To send important account notifications (purchase confirmations, password resets, email verification)
• To respond to your support queries
• To prevent fraudulent activity and abuse of the platform
• To improve the platform based on anonymous usage patterns

All payments on CyberBlockz are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card numbers, UPI IDs, bank details, or any sensitive payment credentials on our servers.

When you make a payment, you are interacting directly with Razorpay's secure interface. Razorpay's own Privacy Policy governs how they handle your payment data. We only receive a confirmation of payment and the associated transaction/order ID.

For subscription / AutoPay, Razorpay manages the recurring billing mandate directly. You can cancel mandates through your bank or UPI app at any time.

Course videos and downloadable materials are stored on Amazon S3 (Amazon Web Services). Video URLs are generated with time-limited, signed access tokens to prevent unauthorized sharing or downloading of content.

Your personal information is not stored on Amazon S3 — only course content files are hosted there.

CyberBlockz uses minimal cookies necessary for the platform to function:

• Session cookies to keep you logged in across pages
• Cart cookies (stored in browser localStorage) to remember your cart items
• Coupon cookies (stored in browser localStorage) to auto-apply promo codes

Third-Party Advertising (Google AdSense)

We may use third-party advertising companies, including Google, to serve ads when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

• Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google's Ads Settings or by visiting www.aboutads.info.

Basic, privacy-respecting analytics may also be used to understand general usage patterns (e.g., which pages are visited most).

We may send you emails for the following reasons:

• Email address verification when you create an account
• Purchase confirmation and access details
• Password reset links
• Promotional offers or new course announcements (you can unsubscribe at any time)
• Important platform updates or policy changes

We use Nodemailer (via Gmail SMTP or similar) to send transactional emails. Your email is never sold or given to third-party marketing services.

We do not sell, rent, or trade your personal information. We only share data in the following limited circumstances:

• With Razorpay — to process payments (governed by Razorpay's privacy policy)
• With Amazon Web Services — to serve course content (no personal data shared)
• With law enforcement — only if legally required by a valid court order or government request
• Certificate verification: your name and course name are visible on your certificate's public verification URL if you share your certificate link

We retain your account and purchase data for as long as your account is active, or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is legally required (e.g., payment transaction records).

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Unsubscribe from promotional emails at any time
• Withdraw your Razorpay AutoPay mandate at any time through your bank or UPI app

To exercise any of these rights, contact us at info@cyberblockz.org.

We implement reasonable technical measures to protect your data, including:

• Passwords stored using bcrypt hashing (never in plain text)
• HTTPS/TLS encryption for all data transmitted between your browser and our servers
• Time-limited signed URLs for all protected course content
• Database access restricted to the platform server only

No online system is 100% secure. We encourage you to use a strong, unique password for your CyberBlockz account.

CyberBlockz is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has registered, please contact us and we will delete the account.

We may update this Privacy Policy from time to time. Any significant changes will be announced on the website. Continued use of CyberBlockz after a policy update constitutes acceptance of the new terms.

For any privacy concerns, data requests, or questions about this policy, reach out to us at:

Email: info@cyberblockz.org

Location: Hyderabad, Telangana, India